Case study

Paypal vs. Payoneer

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Written by
Lou Zarcal
Published on
February 28, 2023
Paypal vs. Payoneer


In the world of online payments, PayPal and Payoneer are two of the most popular platforms available. Both offer fast transactions, strong security, and customer support, but there are some key differences between them.

PayPal has an established reputation and robust Purchase Protection program, but its fees and conversion rates are generally higher.

Payoneer, on the other hand, offers lower fees and more competitive conversion rates, but its customer service can be inconsistent.

In this article, we'll compare PayPal and Payoneer in terms of speed, security, fees, conversion rates, and customer service to help you determine which platform may be the best fit for your needs.


PayPal claims that most transactions are completed within minutes, while Payoneer's website states that transactions are usually processed within two hours.

However, it's worth noting that the speed of the transaction can also depend on the payment method you choose.

For example, PayPal offers instant transfers to a linked bank account, while Payoneer offers instant transfers to another Payoneer account.

Winner: PayPal


Security is a top priority for both PayPal and Payoneer. Both platforms use industry-standard encryption to protect user data and offer two-factor authentication for added security.

However, PayPal has been around longer and has a more established reputation, which may give some users greater peace of mind. Additionally, PayPal offers a Purchase Protection program that reimburses buyers if they don't receive the item they paid for or if the item is significantly different from the seller's description.

Winner: PayPal


Overall, Payoneer's fees are generally lower than PayPal's, especially for international transactions.

PayPal charges a standard fee of 2.9% + $0.30 per transaction for payments within the US, with higher fees for international transactions.

Payoneer's fees vary depending on the payment method, but they generally range from 0% to 3% per transaction. Payoneer also offers a prepaid Mastercard that can be used to withdraw funds, which has lower fees than using an ATM.

Winner: Payoneer

Conversion Rates

PayPal charges a currency conversion fee of 2.5% to 4% depending on the currencies involved in the transaction.

Payoneer's conversion rates are generally more competitive, with fees ranging from 0.5% to 2%. Additionally, Payoneer allows you to hold funds in multiple currencies, which can save you money on conversion fees.

Winner: Payoneer

Customer Service

When it comes to customer service, both PayPal and Payoneer have their strengths and weaknesses. PayPal offers phone and email support, as well as a comprehensive help center with FAQs and troubleshooting guides. However, many users have reported long wait times and difficulty reaching a live representative.

Payoneer offers 24/7 live chat and phone support, as well as a help center with articles and videos. However, some users hfave reported difficulty with Payoneer's verification process, which can delay payments.

Winner: Tie

While PayPal and Payoneer are both popular payment platforms, they may not be the best fit for everyone. If you're looking for a cheaper and faster way to get paid, you might want to consider Parallax.

Parallax is a payment platform that offers low fees, fast transactions, and the ability to hold funds in multiple currencies, including cryptocurrencies! With Parallax, you can easily send and receive payments from anywhere in the world

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Paypal vs. Payoneer